• Summer Tourist Information Officer

    Saugeen Shores Chamber of Commerce
    Job Description
    Summer Tourist Information Officer - (hired through CSJ grant) 2019 Summer Student Positions
     
    The Saugeen Shores Chamber of Commerce operates 2 separate tourist information offices (Port Elgin Tourist Information Office & Southampton Visitors’ Centre), the S.S. Trolley, plus various tourism outreach efforts. We have received grant approval to hire 3 summer student positions (through the CSJ grant).
     
    Our organization deals with a high volume of inquiries (from both our local community and from those further afield) and are often the first point of contact for visitors who come to Saugeen Shores and for locals looking for a wide variety of information.
     
    The Summer Tourist Information Officer will ideally:
    • be a Student enrolled in a post-secondary tourism related program (i.e. tourism & travel/hospitality and service/event planning, etc.)
    • come to us with a sound knowledge of Saugeen Shores (Port Elgin, Saugeen Township and Southampton)
    • be proficient in English & French (the ability to speak other languages would be an asset) as our organization assists many visitors from across Canada and also other countries
    • possess strong organizational skills and communication skills (both written and verbal)
    • show professionalism and "grace under pressure", while displaying confidence and an outgoing personality
     
    Typical Duties of the Summer Tourist Information Officer:
    • work weekends and through the week
    • be a team player, able to multi-task and meet deadlines
    • respond to external demands/inquiries and offer customer service/client services in English/minority language French
    • brochure ordering & recycling
    • update databases/websites/resources (i.e. accommodations/restaurants/events) 
    • community/tourism outreach; i.e. weekly promotion of area at Flea Market/on our Trolley (i.e. info/commentary re: events/see & do’s/area history/community services)
    • procure tourism asset materials
    • promote attractions (i.e. local museum/art galleries/libraries/Hi-Berry Farm/Saugeen First Nation amphitheatre & cultural programs/other activities/experiences (i.e. Chantry Island lighthouse tours/Bruce Power bus tours/music camp/art classes/farmers market), sports & recreation options (i.e. golf/tennis/swimming) & special events (i.e. agricultural fairs/Pow Wow/festivals/events like STEM Challenges)
    • maintain/refill displays/shelves/kiosks
    • prepare mail outs
    • track inquiries/total/input to spreadsheets
    • data entry/typing
    • track souvenir sales & handle cash
    • update/research/develop info for Guide/marketing, etc.
    • assist in planning/implementation of events (i.e. Canada Day & Labour Day fireworks)
    • act as a tourism ambassador sharing info regarding various tourism related topics (i.e. referrals to local businesses/accommodations/restaurants/attractions, directions/maps and distances, weather updates, & more)
    • promote cultural activities/museums/guided tours/festivals/theatre/other activities
    • support the provision of services in the community: to persons with disabilities, to newcomers to Canada (including refugees), to Indigenous peoples, to members of a visible minority, to persons who are homeless or street-involved, to other groups with social or employment barriers including literacy and numeracy, to children or youth, to official languages minority communities, to seniors, to the LGBTQ2 community, related to environmental protection, related to crime prevention, related to public health or safety, related to cultural development or historical preservation, and more
    • other duties as required
    • other learning opportunities, as appropriate
    To be considered for a CSJ grant position, you must meet ALL of the following CSJ grant Eligibility Criteria:  must be between 15 and 30 years of age at the start of the employment; be a  Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment* (*= international students are not eligible participants); and, have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

    The Saugeen Shores Chamber of Commerce publicly acknowledges Canada’s contribution and we include recognition of Canada’s financial assistance to the project; in this CSJ (Canada Summer Jobs) initiative.
     
    To apply, send your resume & cover letter to:
    Saugeen Shores Chamber of Commerce
    Attention: Cheryl Beamish
    559 Goderich Street, Port Elgin, ON   N0H 2C4
    OR email: cherylbeamish@saugeenshoreschamber.ca
    OR fax: 519-389-3725 (Attn: Cheryl)
     
    Due to the volume of anticipated applications, only those selected for interviews will be contacted. 
    Contact Information