Library Technician, Information Governance, Records and Information Management (RIM) professional with customer service, administrative, business analysis, project management, privacy, risk management, FIPPA, ISO 27001, ISO 9001, and ISO 15489 expertise. I bring a best practices and customer-centric approach to each role, plus the ability to effectively build and manage teams in support of achieving organizational strategic goals. I mentor Certified Records Management (CRM) and Information Governance Professional (IGP) candidates as they work towards attaining their professional certifications. Sought after speaker on Information Governance, Information Security, Records and Information Management.
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